FAQS

Where is your company located?

Our company is located in Mumbai, Maharashtra, India

What products do you export?

We export aunthentic jaggery to international markets

Which countries do you export to?

We export to multiple international markets including USA, Europe, Middle East, Africa, Asia, and Australia. If your country is not listed, please contact us for confirmation.

Do you have required export licences and certifications?

Yes. We are a legally registered exporter in India and hold all required licenses, including:

Import Export Code (IEC)
GST Registration
APEDA,
Spices Board
MSME/UDYAM
FSSAI

These certifications verify our adherence to international quality standards and they cover various aspects of our operation including food safety, farming practices and ethical sourcing. We ensure that every product we export meet highest quality criteria.

What are your quality standards?

Quality is our top priority. All products undergo strict quality checks and comply with international standards. Third-party inspections can be arranged upon request.

What is your Minimum Order Quantity?

MOQ depends on the product type and packaging requirements. Please contact us with your specific product and quantity requirements for accurate details.

Can you provide product samples?

Yes, samples can be provided. Courier charges will apply and are will borne by you.

What packaging options do you offer?

We offer standard export-grade packaging and can also provide customized packaging based on buyer requirements, including private labeling and branding.

What are your payment terms?

We deal on 100% advance.

What are your delivery and shipping terms?

We generally ship using FOB and CIF terms as per Incoterms 2020. Delivery time depends on order quantity, product type, and destination.

Which logistics partners do you use?

We work with reliable international freight forwarders and courier partners to ensure safe and timely delivery by sea, air, or courier.

How long does it take to process an order?

Order processing time varies by product and quantity. Typically:
Sample orders: 5–10 working days
Bulk orders: 15–30 working days
Exact timelines will be confirmed after order finalization.

Can you handle custom or private label orders?

Yes, we specialize in custom manufacturing and private labeling. Please share your specifications, artwork, and branding requirements with us.

How do you handle documentation for exports?

We provide all required export documents, including:
A)Commercial Invoice
B)Packing List
C)Bill of Lading / Airway Bill
D)Certificate of Origin
E)Other documents as required by the destination country

FAQ